Returns & Exchanges

At Flatspot, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn and unwashed items. Simply ensure all original tags are attached and the product is in its original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

• 3.
  Affix Shipping Label

  Download and print your prepaid shipping label from the portal and attach it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized drop-off point and keep your receipt; we will notify you once your refund has been processed.